Warranty and Support – Questions only an expert can answer? When you contact our support team, you’re connecting with the engineers who design our devices. Every Plugable product is backed by our Seattle-based support team-even before purchase, and a 2-year limited parts and labor warranty after purchase Tool-Free Design – The world’s first tool-less NVMe enclosure allows quick and easy installation of your M.2 NVMe SSDs. Compact and portable, this SSD enclosure has a sleek black anodized aluminum with extruded fins to aid heat dissipation Compatibility Guarantee – M.2 NVMe SSDs (SSD not included). USB-C Gen 2 or Thunderbolt 3 hosts up to 10Gbps, USB-C Gen 1 and USB 3.0 systems capable of up to 5Gbps. Not compatible with M.2 SATA SSDs, M.2 PCIe AHCI SSDs, or other M.2 PCIe devices Os Support – SSD USB adapter offers plug-and-play compatibility with Windows, Mac, and Linux. SSD file system must be supported on host operating system to be accessible High Speed – Connect your NVMe SSD to a USB-C (Gen 2) or Thunderbolt 3 port at USB 3.1 Gen 2 10Gbps speeds. Capable of performance over 800MB/s read/write when using high performance NVMe media. Includes both USB Type-C and USB 3.0 (Type-A) cables.